Terms of Service

These Terms of Service govern the relationship between Vacuous Special Ads and every client who engages our digital marketing, media buying, branding, website, and growth optimization services. By submitting a brief, signing a proposal, or authorizing work through our team, you confirm that you understand and accept these terms.

We provide strategic consultation, campaign execution, reporting, creative direction, search and media management, analytics, conversion improvements, and related advisory services. Our work is designed to improve performance, awareness, and measurable business outcomes; however, we do not guarantee specific rankings, revenue figures, conversion rates, or lead volumes because results depend on market conditions, customer behavior, campaign spend, website readiness, and operational execution outside our direct control.

Client responsibilities include providing accurate business information, timely approvals, access to campaign accounts, brand assets, payment terms, and truthful communication regarding goals, budgets, and internal requirements. Delays in feedback, incomplete data, or failed access to analytics tools can extend timelines and affect campaign performance. We reserve the right to pause delivery when required information is unavailable or when project milestones are not met.

Pricing, scopes, and milestones are defined in the written proposal or statement of work. Unless otherwise agreed, all retainers and service fees are invoiced monthly in advance and are due within the payment period stated in the proposal. Unpaid balances may lead to suspension of services, campaign access restrictions, or termination of the engagement, without affecting the client’s obligation to settle all due fees.

All intellectual property rights in our strategic frameworks, campaign methodologies, performance models, proprietary research, and creative systems remain the property of Vacuous Special Ads unless expressly transferred in writing. Client-owned content, trademarks, brand assets, product information, website content, and campaign data remain the property of the client, and we may use such assets only as necessary to provide the agreed services.

We will handle confidential information with professional care and use it solely for project execution. We may collect and process campaign performance data, customer interactions, website analytics, and business information as required for service delivery, reporting, compliance, and optimization. Clients are responsible for ensuring they have the necessary rights to share third-party data with us.

We may suspend or terminate any engagement if a client breaches payment terms, fails to meet required obligations, requests work outside the agreed scope without authorization, or engages in conduct that compromises campaign integrity, brand safety, or legal compliance. Upon termination, all unpaid fees for work performed, committed media spend, and retained resources remain due.

Our liability for any claim arising from our services is limited to the fees paid for the specific work giving rise to the claim, excluding consequential, indirect, special, or punitive damages, except where required by law. We do not warrant that any campaign or strategy will produce a guaranteed return, and clients acknowledge that digital marketing is performance-based and subject to variability.

We reserve the right to revise these terms periodically to reflect operational, legal, or strategic changes. Continued engagement with Vacuous Special Ads after updates are published constitutes acceptance of the revised terms. In the event of a dispute, both parties will first attempt in good faith to resolve the matter through direct negotiation and written communication.

These terms are governed by the laws of the jurisdiction in which the engagement is executed, and any disputes will be subject to the competent courts of that jurisdiction, unless otherwise required by applicable law.